Shipping Policy
Thank you for shopping at Kiki & Kody, LLC.! We are dedicated to providing you with quality preloved threads for your little legends. This shipping policy outlines the terms and conditions related to the shipment of your orders.
Shipping Options
We offer the following shipping options:
- Standard Shipping: Our standard shipping option delivers within 5-7 business days.
- Expedited Shipping: For faster delivery, choose our expedited shipping option, which delivers within 2-3 business days.
Shipping times are estimates and may vary depending on your location, weather conditions, and other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated based on the weight of your order and your shipping address. The exact shipping cost will be displayed at checkout before you complete your purchase.
We may offer free standard shipping on orders over a certain amount. Check our website for current promotions and details.
Order Processing Time
Orders are typically processed within 1-2 business days. We strive to ship your order as quickly as possible, ensuring that each item is carefully packaged and ready for its new adventure.
You will receive a shipping confirmation email with tracking information once your order has been shipped.
Shipping Destinations
We currently ship to addresses within the United States. We do not ship internationally at this time. We are continuously evaluating our shipping capabilities and may expand our shipping destinations in the future.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the progress of your shipment on the carrier’s website.
Shipping Carriers
We use reputable shipping carriers such as:
- United States Postal Service (USPS)
- United Parcel Service (UPS)
- FedEx
The specific carrier used for your order will depend on your location and the shipping option selected.
Lost or Stolen Packages
Kiki & Kody, LLC. is not responsible for lost or stolen packages. If your tracking information indicates that your package has been delivered but you have not received it, please contact the shipping carrier to file a claim.
We recommend contacting the carrier promptly, as they may be able to locate the package or provide further assistance.
Incorrect Shipping Address
It is your responsibility to ensure that your shipping address is accurate and complete. Kiki & Kody, LLC. is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you realize that you have entered an incorrect shipping address, please contact us immediately at [Insert Email Address Here]. We will do our best to update the address before the order is shipped. However, we cannot guarantee that we will be able to make the change.
Shipping Delays
While we make every effort to ensure timely delivery, shipping delays may occur due to factors beyond our control, such as weather conditions, carrier issues, or holidays. We appreciate your patience and understanding in these situations.
If your order is significantly delayed, please contact us at [Insert Email Address Here], and we will investigate the issue and provide you with updates.
Contact Us
If you have any questions about our shipping policy, please contact us at:
Kiki & Kody, LLC.
[Insert Email Address Here]
[Insert Phone Number Here]
Thank you for choosing Kiki & Kody, LLC. for your preloved children’s clothing needs. We are committed to providing you with a seamless and enjoyable shopping experience!